GPs who conduct their appointments in person are more likely to have satisfied patients, according to a new study by University of Manchester researchers. According to their study published in the ...

The BBC spent a morning there to see how its call‑handling centre and new dispensing technology – including a robot helper and 24-hour prescription vending machine – are helping to cut waiting times ...

Centrally imposed systems for booking GP appointments and the effort needed to keep them working to improve access for patients is having the opposite effect, according to new research led by the ...

A third (33.3%) of GP appointments in England in June were carried out either over the phone or online, the highest proportion since the pandemic. The figure is up from 30.9% a year earlier in June ...