Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

When a non-tech expert encounters a tech-related issue of any kind, their first instinct may be to submit a ticket, DM the head of IT or pick up the phone. But regularly having to engage in ...

A computer that refuses to start is one of the most frustrating technical problems, whether it's a desktop PC or a laptop. This issue can arise from simple power interruptions, loose connections, or ...

Discover simple fixes for common Mac issues. Learn how to troubleshoot top MacBook problems, improve performance, battery ...

An Arlington-based IT specialist is launching a new tech support company seeking to troubleshoot problems and help people build technical competence. Mahboba “Maya” Akhtarzadah is the founder and CEO ...