AMMAN — President of the Princess Sumaya University for Technology (PSUT) Wejdan Abu Elhaija has announced the launch of the first phase of the “Smart Knowledge Ecosystem” (PSUT AI Knowledge Base), ...

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

Personal knowledge-based software can store information permanently and make it accessible at any time you need. You can easily search, browse, and access documents, images, and other files from one ...

Integrating AI isn’t enough—businesses must structure, train and continuously refine their knowledge bases to ensure accuracy, usability and painless CX. As customer expectations rise, businesses are ...

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...