New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...
Zoom (ZM) launches Virtual Agent 3.0 with advanced AI for customer service—faster resolutions, smart handoffs, and big time savings.
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