Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

In your small business, you may not have enough resources to have a full-time technical support employee. That might make you the default tech support, but don't worry -- getting to know the inside of ...