Using AI maturity models as diagnostic tools allows organizations to build a successful digital transformation strategy that includes both speed and effectiveness.

Sr. Director of Product at Aisera, Jigar brings 15+ years in enterprise AI, GenAI innovation, agentic automation and product-led growth. AI maturity isn’t about deploying AI tools or automating ...

Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results in a fast-moving technology landscape.

FAIRFAX, Va.--(BUSINESS WIRE)--In the year since the initial release of the Operational Resilience Framework (ORF) by the Business Resilience Council, the ORF working group has expanded the framework ...