Successful PAT implementation should start small, with the goal of integrating data into decision-making and fostering cross-functional collaboration.

ServiceNow sees a shift from task augmentation to role transformation. Hartmut Mueller explains why speed and platform choice are crucial.

Southern California Window and Door Leader Recognized for Strategic Acumatica Implementation and Commitment to ...

Incremental marketing is the strategy of increasing advertising expenditures and product exposure when certain benchmarks are met.

HCA measures success after EHR rollout by focusing on platform stability, clinician confidence, and operational reliability across 43 hospitals.

As part of the 2026 CRN MSP 500, managed service provider executives described the changes they made to their companies in ...

The global customer relationship management (CRM) market hit $112 billion in 2025—billions in software licensing, billions more in implementation services, ...

Most strategies fail at the “messy middle.” Middle managers kill strategies silently because they either never fully prioritize the strategy, or when the consultants leave, the middle manager reverts ...

Nutshell reports that AI tools are transforming sales, enhancing efficiency and productivity, but success hinges on data quality and implementation strategies.

Channel executives on the CRN 2026 Channel Chiefs list were asked what they see as the biggest challenges channel partners face this year. Here’s what 20 channel chiefs had to say.

Implementing Objectives and Key Results (OKRs) should ideally bring clarity and alignment to software teams operating in complex environments. Yet in practice, many engineering organizations discover ...

Citing successes in Austin and Los Angeles, Harris County leaders last week approved a two-year pilot program to use artificial intelligence to speed up the permitting process for new construction ...